1. Introduction
PaYa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our payment network service.
2. Information We Collect
2.1 Information You Provide
- Name, email address, phone number
- Government-issued ID for identity verification (KYC)
- Bank account information for loading and redemption
- Device information for security and authentication
- Profile information (username, optional profile details)
2.2 Transaction Information
- Payment amounts and recipients
- Transaction timestamps
- Public transaction feed data (for public transactions)
- Private transaction records (for private transactions)
2.3 Technical Information
- Device identifiers and binding information
- IP address and location data
- Browser and device type
- Usage patterns and app interactions
3. How We Use Your Information
We use your information to:
- Provide and maintain the PaYa service
- Verify your identity and comply with KYC requirements
- Process transactions and manage your account
- Calculate and distribute weekly revenue shares
- Detect and prevent fraud, abuse, and illegal activity
- Communicate with you about your account and the service
- Comply with legal obligations and regulatory requirements
- Improve our service and develop new features
4. Public vs. Private Transactions
4.1 Public Transactions
When you make a public transaction, the following information is visible on the network feed:
- Your username
- Recipient username
- Transaction amount (whole dollars only)
- Transaction timestamp
Public transactions are required to qualify for weekly revenue distributions.
4.2 Private Transactions
Private transactions are not visible on the public feed. Only you and the recipient can see private transaction details. However, private transactions do not count toward weekly activity requirements.
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent: When you explicitly authorize sharing
- Service providers: With trusted partners who help us operate (e.g., payment processors, identity verification services, hosting providers)
- Legal requirements: When required by law, court order, or regulatory authority
- Safety and security: To protect our rights, prevent fraud, or ensure user safety
- Business transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
6. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Device binding and multi-factor authentication
- Regular security audits and monitoring
- Access controls and employee training
- Secure storage of sensitive financial information
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to:
- Provide the PaYa service
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
- Prevent fraud and abuse
When you close your account, we may retain certain information as required by law or for legitimate business purposes.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information (subject to legal requirements)
- Portability: Request transfer of your data
- Opt-out: Unsubscribe from marketing communications
- Account closure: Close your account at any time
To exercise these rights, contact us through the methods provided on our website.
9. Children's Privacy
PaYa is not intended for users under 18 years of age. We do not knowingly collect information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.
10. International Users
If you are using PaYa from outside the United States, please note that your information may be transferred to, stored, and processed in the United States. By using PaYa, you consent to this transfer.
11. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt-out of the sale of personal information. We do not sell personal information.
12. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and authenticate your account
- Remember your preferences
- Analyze usage patterns to improve our service
- Prevent fraud and ensure security
You can control cookies through your browser settings, though this may affect service functionality.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated to you through email or in-app notifications. Your continued use of PaYa after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the methods provided on our website.